01449 676060 / 01449 676280
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Contact Citizens Advice Mid Suffolk

Our office is currently closed due to drop-ins because of Government guidance to reduce social contact. Please call us for advice or use the form on this page.

Contact us on 01449 676060 or 01449 676280 during opening times to speak to an Adviser.

Opening times

Monday – 9.30am – 3.30pm
Tuesday – 9.30am – 3.30pm
Wednesday – 9.30am – 3.30pm
Thursday – 9.30am – 6.30pm
Friday – 9.30am – 12.30pm

Citizens Advice Mid Suffolk has a complaint handling procedure. Please email [email protected] to request a copy of the complaints leaflet to be either posted or emailed to you.

Our address is: Citizens Advice, 5 Milton Road South, Stowmarket IP14 1EZ (see map below).

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To help with your enquiry we may need to record details of your case on our secure computer systems. We have to ask for your permission to record and use your personal information in this way. Do you agree to the Citizens Advice service recording the information that you give us?

Do you give us permission to leave you a voicemail message or send you a text message?

Everything you tell us will be treated confidentially. Sometimes we suggest that we refer you to another organisation for advice because they will be better able to help or we may need to speak to an organisation that may have information relevant to your issue. Do you agree to the Citizens Advice service sharing your personal information with other advice providers and/or other relevant agencies for the purposes of efficient appointments and obtaining information to help you with your issue?

We want to make sure the service you receive meets your needs. To help us understand this and to improve our service, Citizens Advice may want to contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that. We need your permission to share your contact details with a trusted research partner. We may also share some high level information about your visit to make sure we are hearing from different groups. We only share what is absolutely necessary. Do you agree to the Citizens Advice service sharing your personal information with organisations so that you can be contacted to give feedback?

By submitting this form you are agreeing to our privacy policy.

Call Citizens Advice Mid Suffolk today for help on 01449 676060 / 01449 676280 or click here to contact us online.

Or visit us (No appointment needed): 5 Milton Road South, Stowmarket, Suffolk, IP14 1EZ

Registered charity number: 1107152     •     Company number: 5296023
Authorised and regulated by the Financial Conduct Authority: FRN: 617667

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