Contact Us - Citizens Advice Mid Suffolk

You do not need an appointment, just pop in and see us at Citizens Advice, 5 Milton Road South, Stowmarket IP14 1EZ (see map below).

Opening times

Monday – 9.30am – 3.30pm
Tuesday – 9.30am – 3.30pm
Wednesday – 9.30am – 3.30pm (Telephone advice and appointments only)
Thursday – 9.30am – 6.30pm
Friday – 9.30am – 12.30pm

Citizens Advice Mid Suffolk is proud to be a third party reporting centre for Suffolk Hate Crime Service who supports victims and families of hate crimes and hate incidents. http://www.suffolkhatecrime.org.uk/

The Milton Road office is wheelchair accessible. We do not have any parking available at the premises. The nearest short stay car park is in Milton Road South and the nearest long stay car park is in Ipswich Street beside The Regal Theatre.

Citizens Advice Mid Suffolk has a complaint handling procedure. Please email [email protected] to request a copy of the complaints leaflet to be either posted or emailed to you.

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To help with your enquiry we may need to record details of your case. We have to ask for your permission to record and use your personal information in this way. Do you agree to the Citizens Advice service recording information about you?

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Everything you tell us will be treated confidentially. Sometimes we suggest that we refer you to another organisation for advice because they will be better able to help or we may need to speak to an organisation that may have information relevant to your issue. Do you agree to the Citizens Advice service sharing your personal information with other advice providers and/or other relevant agencies for the purposes of efficient appointments and obtaining information to help you with your issue?

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We want to make sure the service you receive meets your needs. To help us understand this and to improve our service, Citizens Advice may want to contact you at a later date to ask for your feedback. Sometimes we need a trusted research organisation to help us do that. We need your permission to share your contact details with a trusted research partner. We may also share some high level information about your visit to make sure we are hearing from different groups. We only share what is absolutely necessary. Do you agree to the Citizens Advice service sharing your personal information with organisations so that you can be contacted to give feedback?

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Contact Citizens Advice Mid Suffolk

Opening times

Contact us online

Call Citizens Advice Mid Suffolk today for help on 01449 676060 / 01449 676280 or click here to contact us online.