Universal Credit

Universal Credit

At Citizens Advice Mid Suffolk we can support people to make a new claim for Universal Credit, from opening your account to receiving your first full payment. We also help people with exisiting claims.

If you’re not sure what help you need just get in touch and we can work out how we can support you. For many people in Mid Suffolk, their local Jobcentre Plus is in Stowmarket. However, we can help people in other Jobcentre Plus areas, including accessing support from the Citizens Advice network.

Our trained advisers can help you to:

  • Set-up your Universal Credit account
  • Complete new claim to-dos
  • Verify your identity
  • Make sure you’re providing the right evidence to the Jobcentre for your new claim
  • Understand what your new claim for Universal Credit will mean for you

Visit us: 5 Milton Road South, Stowmarket, Suffolk, IP14 1EZ

Call: 01449 676060

You can find more information on Universal Credit on our advice pages.

If you’re a local organisation working with people who need to help to claim Universal Credit get in touch with us for more information on how you can signpost or refer people to our service. Email [email protected] for more information.