Advice

Citizens Advice Mid Suffolk provides free, comprehensive, impartial advice on many subjects.

National Citizens Advice service also provides advice on a wide range of subjects online visit www.citizensadvice.org.uk


Benefits & Tax Credits

If you are unsure about your entitlement to benefits, Citizens Advice Mid Suffolk can advise you and conduct a benefit check on your behalf. Our Welfare Benefit Specialists complete benefit checks and application forms for clients, currently achieving a high success rate. In 2015/16 they generated over £800,000 additional income for our clients. They are up to […]

Read More

Consumer

You may have received poor service or you may want to switch energy suppliers, cancel a contract, or you may have purchased faulty goods in which case we can help you. When you buy goods or services the law gives you consumer rights which protect you from being treated unfairly by a trader. Citizens Advice […]

Read More

Education

Citizens Advice Mid Suffolk can provide a wide range of information and advice on educational issues ranging from: access to education; types of schools available; help with school costs; higher education and training options. To find out information on your nearest learning centre, school or college visit Suffolk County Council www.suffolk.gov.uk West Suffolk College is a […]

Read More

Employment

Citizens Advice Mid Suffolk can provide employment advice on your employment rights & responsibilities according to employment contract. If you do not have a written contract we can advise you about your statutory rights including minimum wage and holiday pay. We can also provide advice if you feel you are being discriminated at work on […]

Read More

Financial Capability

Citizens Advice Mid Suffolk offers financial capability advice to help people manage their money and avoid debt by developing skills, knowledge and confidence to make informed decisions about money matters. Trained advisers offer help and support on a one-to-one basis and cover topics including budgeting, energy saving, dealing with debts, credit and borrowing. We also deliver […]

Read More

Health

Citizens Advice Mid Suffolk can provide a wide range of information and advice on health related issues ranging from: prescription charges; free dentist treatment; grants; nursing home fees and where to get help and assistance with certain medical conditions. We run a project for the South Suffolk Branch of the MS Society specifically for families affected […]

Read More

Housing Rights and Responsibilities

Our Advisers are equipped with up to date knowledge on all aspects of housing including: rights and responsibilities of landlords and tenants, tenancies, housing benefit, rent problems, including establishing ‘fair rents,’ advice on eviction and disputes with neighbours. For specific housing advice we can offer Skype interviews from our offices with Shelter Specialists. For detailed […]

Read More

Immigration

Citizens Advice Mid Suffolk can give advice on many aspects of Immigration such as: visitor visas, fiancé /spouse visas; student visas; settlement visas; work permits; points based system; immigration status; welfare benefits; asylum seekers and refugees. We are able to offer limited (OISC Level 1) advice and can refer you to external specialist advice where appropriate. […]

Read More

Legal

We can help you gain access to justice, advise you on your entitlements under the community legal service; explain how to claim compensation for accidents and injuries and give advice and guidance about going to court. We have a monthly family law clinic at our offices in Stowmarket. In a free half hour session the […]

Read More

Money Advice & Debt

The Money Advice and Debt team at Citizens Advice Mid Suffolk can advise you on all aspects of debt and the courses of action open to you. We can help with preparing a budget statement and negotiating with creditors. Our Specialist Money Advisers can help you to manage your debts, no matter how large or small. During […]

Read More

Relationships & Family

Citizens Advice Mid Suffolk can advise you on all aspects regarding the family, including: separation and divorce, maintenance and child support, parents’ rights and responsibilities, birth and adoption, change of name and what to do when someone dies. A local firm of solicitors run a monthly family law clinic from our offices providing free half hour […]

Read More